The Logistics Control Centre Team Leader is responsible for organizing a team of operational planners in the Logistic Control Tower. The core activity is the planning and management of transport of orders/ shipments in accordance with given requirements and existing network structure by using the best fit solution, the vast majority of shipments will be via road, rail or sea freight. This role is responsible for Asset Scheduling, to optimize net profit and minimize expenses, by analyzing strategic information and preparing reports for Operations, Sales and Procurement to maintain a balance between Sales and Utilization.
Organize and manage the day to day operational team activities within own remit
Consolidation planning to maximize utilization of Backbone Networks (Rail/Road/River)
Support set up and stabilization of activities including ensure minimum to no variance from Asset Utilization Schedule
To ensure customer issues and queries are handled quickly and resolved efficiently to the customers satisfaction and/or escalated to the appropriate manager To manage the operation closely, coordinate team workload and monitor jobs and assets in the field
Ensure Operating Procedures and Work Instructions are (kept) up to date
To provide efficient management of and clear and timely communication on; deviations, damages in transit and additional costs
Management of process deviations and exceptions
To communicate with the customer and suppliers on a regular basis; verbally, via E-Mail, WebEx conferencing and face to face
Maintain regular (Demand, Supply, Utilization, Driver Analysis, Root Cause Analysis, etc.) reports to support strategic planning for Sales, Operation and Asset Procurement/ Vendor management Process Evaluation and Service Quality Review of Operational Metrics, Fleet Metrics, Staff Metrics, etc.
คุณสมบัติผู้สมัคร :
Requirements
Degree in Engineering, Statistics or related fields At least 2 years of working experience in Transportation, Logistics business Strong Analytical and logical thinking Good at problem solving Strong computer skills especially in operating Excel Fast learner in new system or application Teamwork, prioritization and time management Excellent interpersonal and communication skills Fluency in written and oral communication (English and Thai) Be able to work in any shift roster assigned including night shift
