คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
คุณสมบัติ :
- Bachelor or Master Degree in MIS, IT, BA, Computer Science or other related fields - New graduates are also welcome. - Project management skill - Knowledge of banking industry or banking products would be an advantage. - Experience working in Business analysis, and/or Project management preferred. - Strong team management, Energetic. - Good communication.
รายละเอียดงาน - Gather requirements process from business and users.
- Interacting with end users on clarifying requirements and issues.
- Providing possibilities of the solutions /options on the issues encountered to end users.
- Undertake end-to-end business workflow, data flow diagram, system / applications specifications, and system design.
- Working with system analyst / developer to access changes and implementations.
- Updating, implementing, and maintaining procedures.
- Performing System Integration Testing and coordinating User Acceptance Test with users.
- Handle and conduct user documentation and user training.
คุณสมบัติ :
1. Aged between 28-40 yrs. old. Bachelor"s degree in Finance, Accounting, or related field. 2. 5+ years of working experience relevant to Finance/Business analysis. 3. Familiarity with SAP/ERP is a plus. 4. Knowledge of Accounting standards (IFRS & Thai GAAP). 5. Knowledge of US GAAP is a plus.
สนใจติดต่อ K. ชมพู่ Mobile: 096-2465638 Email: [email protected] Line ID: bll_cc
รายละเอียดงาน - Prepare all financial analysis and report, P&L and Balance sheet and evaluating key business
drivers to support management decision and business growth
- Handle monthly management reporting, budgeting & forecasting processes
- Support management partners to ensure that the business operation and related key
financial data are in line with targets
- Monitor CAPEX utilization with align with budget and forecast
- Drive company performance across organization
- Prepare and work closely with accounting team on month-end closing and reporting
requirement
- Improve and develop in accounting and financial process
- Responsible for any ad-hoc task assigned
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