คุณสมบัติ :
-Bachelor"s degree in Marketing, International Business Administration, Business Computer, Statistics or any related field. -Minimum 1 years of work experience such in support function, administration function or sales function. -Ability to analyse quantitative data. -Creative, thorough and have good interpersonal skills. -Excellent skills in Excel and Word
รายละเอียดงาน -Assist the buyer with the selection of right product mix.
-Manage purchase order base on sale data
-Plan, monitor and Focus stock availability at store.
-Preparing and providing administrative support.
-Ability to multi-task and perform under pressure.
คุณสมบัติ :
POSITION QUALIFICATIONS - Bachelors degree or higher in Business Administration, Marketing, or related fields. - 3+ years of experience in the function of trade marketing, channel development, and key account management. Experience in retail business or GT (General Trade) channel is a plus. - Data-driven and have strong experience in planning sales and promotions - Understanding of Category/Channel/Shopper trends, Retail Experience - Able to communicate in English both written and speaking - Results driven and solution oriented - Energized by a dynamic, fast-paced work environment - Experience in managing / prioritizing multiple projects daily - High-level of business acumen. - Has entrepreneur experience or spirit
รายละเอียดงาน ESSENTIAL FUNCTIONS
Develop trade marketing and promotion plan for assigned format aligning with corporate trade plan and format strategy
Constantly monitor key format performance (sales, GP, customer, and transaction) and prepare promotion/campaign evaluation
Analyze market, customer and sales data to understand the shopper behavior/sales trends for assigned format, then, turn into shopper insights and format opportunities.
Work with corporate trade plan, corporate commercial, and format team to define detailed technical and non-technical specifications for the execution enhancement to support the topline growth.
Advise and coordinate with corporate trade plan, buyer, trade merchandise to ensure the alignment of plan and effectiveness of promotion.
คุณสมบัติ :
- Bachelor"s degree or higher. - At least 5 years experience of Call Center. - Have a good attitude, service mind and interpersonal skill. - Strong background in Telesales is preferred. - Good English skill. - Proficiency in computer skill. - Able to work under pressure and multitasking.
รายละเอียดงาน 1. Manage Contact Center to meet CC KPIs, Customer Requirement and company processes. Support and handle "Escalated Cases
2. Monitor and evaluate the performance to develop performance improvement and action plans. Consult agents to solve cases within SLAs
3. Ensure daily processes/ contact center operation to meet KPIs and SLAs
4. Ensure operation support provided to meet customer requirement.
5. Ensure all CC staffs are working effectively and following company service process
6. Ensure proper notification/ escalation of service activities are followed SLA
7. Handle the other jobs as assigned
