Thai nationality, Age not over 35 years Bachelor"s Degree or higher in any fields Efficient in English communications (Speaking, Reading and Writing) with TOEIC score above 600 Excellent servicing and communication skills with service-mind Responsible & able to work under pressure Able to work on shifts, work for 5 days a week and have 2 days off (the days off might be not on Saturday, Sunday and Official holidays) Computer Skill : Microsoft Office (Word, Excel, PowerPoint) For Supervisor: At least 2 years of experience in supervisory role within call center environment or customer service position in Banking, Financial, Telecommunication would be an advantage. Experience with coaching, mentoring, motivate and training call center representatives
Senior Programmer/System Analyst (Banking/Loan, Manufacturing, SMC) Based in Bangkok or Rayong
Qualification: -Thai nationality, Male or Female, Age 28-40 years old. -Bachelor degree in Computer Science, Computer Engineering, or related field. -Have experience over 5 years in system development and over 3 years in vendor side to support many clients. -Have experience in IT Project of Banking/Loan, Manufacturing (Production), or SCM (Logistics) as a role of Senior Application Developer, System Analyst, or PM. -Able to read, write and speaking general conversation in English. -Strong analytical and problem-solving skills. -Able to work onsite in Rayong /Upcountry.
Management Skills -Plan task and schedule by WBS(Work Breakdown Structure). -Handle project management. -Make basic design, instruction to developer, testing, UAT support, and etc. -Issue management for system bug, and etc. -Check and control the task results of team.
IT Skills (SW engineering) -Strong coding skill in Java. -Knowledge about Web application development. -Knowledge about SQL and Database (SQL Server, Oracle etc.). -Knowledge about Software engineering (Spiral model, Agile model etc.). -Knowledge about Software quality check & control management. -Design software program specification & Documentation. -Design test case for software program & Documentation. -Get requirement definition, fit & gap analysis. -Handle software documentation thus system workflow, use case, ER-Diagram, data dictionary, basic and Program specification. -Coordinate projects for a smooth operation/ service/customer satisfaction. -Work closely with programmers and software developers to build the system. -Oversee installation and testing correcting problem before the final version is released. -Provide staff training and instruction manuals for the new or upgraded systems.
JOB DESCRIPTION : -TELEPHONE CALL AND EMAIL -RESPOND TO INQUIRIES OF CUSTOMERS ABOUT OPERATION METHODS AND ACCOUNT OPENING METHODS -MANAGE ACCOUNT OPENING APPLICATION FORM AND CUSTOMER INFORMATION -ASSIST IN THE OPERATION OF THE SEMINAR
คุณสมบัติ - เพศชายหรือเพศหญิง - อายุ 24-30 ปี. - จบการศึกษาระดับปริญญาตรี - มีประสบการณ์ CALL CENTER, PLANNING, FINANCE, E-COMMERCE - GOOD COMMAND IN ENGLISH - COMPUTER SKILL, MS OFFICE