รายละเอียดงาน Retail Representative พนักงานประจำ True Shop เงินเดือน15,000++ ไม่รวมค่าคอมมิชชั่น
- Delivering excellent service and sales to customers
- Handling customers complaints and problem-solving
- To achieve the company policy and target
- Maintain a quality standard of service
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
คุณสมบัติ :
Requirements Experience of 0-1 year in contact center/call center for English skill. Overall work experience of 1 4 years in contact center industry preferred Prior experience in financial services chat centers preferred Willing to work in shifts Good command of English communication for English skill (writing & speaking)
รายละเอียดงาน Responsibilities
Create exceptional customer experiences for everyday
Delight the customer by building emotional connect and trust
Help identify areas of improvement
Aim to achieve no complaint / negative feedback from customers
รายละเอียดงาน ดูแลระบบ Data Center, Server และ Network
ประสานงาน/แก้ไขปัญหาระบบคอมพิวเตอร์ของบริษัท
ดูแลอุปกรณ์คอมพิวเตอร์ให้พร้อมและเพียงพอต่อการใช้งาน
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
สมัครโดยตรงได้ทาง Line ID: Chanjamfah ------------------------------------
- Female, Age: 25-40 Years, Welcome All Nationalities - Bachelor Degree of elementary education of related fields - Able to communicate in English (Read, Write, Speak) - Good personalities, active and high responsibility - Love and care for childcare career
