คุณสมบัติ :
-Male or Female, Age 22-35 years -Bachelors Degree in any filed is preferable -Customer oriented with good customer handling skill -Able to demonstrate teamwork -Friendly, Courteous with a clear tone of voice -Good computer literacy -Fluent in oral and written Thai and English -Ability to effectively in high pressured environment
รายละเอียดงาน To effectively handle customers and agents enquiries efficiently Call Center Agents shall responsible for all Thai and English incoming and outgoing calls, Emails, and any other touchpoint as necessary, to answer the questions effectively, maintain standard performances and improve quality service for best customer and agent satisfaction
คุณสมบัติ :
1. Any gender, age not over 35 years 2. Bachelor degree in any field (Fresh gradutes are welcome) 3. Experience in Customer Service, Call center, Coordinator would be advantage 4. Good command of English (both spoken and written) 5. Able to work in shift (5 days work)
รายละเอียดงาน 1.Respond to Incoming calls /e-mail within service level
2.Case handling according to assistance process
3.Coordination and prioritizing of daily tasks
4.Take responsibility for team performance
5.Secure clients feels in safe hand
6.Knowledge sharing
7.Quality assurance
8.Available for all inquiries (phones, e-mails etc.)
9.Feedback to colleagues
