คุณสมบัติ :
-Male or Female, Age 22-35 years -Bachelors Degree in any filed is preferable -Customer oriented with good customer handling skill -Able to demonstrate teamwork -Friendly, Courteous with a clear tone of voice -Good computer literacy -Fluent in oral and written Thai and English -Ability to effectively in high pressured environment
รายละเอียดงาน To effectively handle customers and agents enquiries efficiently Call Center Agents shall responsible for all Thai and English incoming and outgoing calls, Emails, and any other touchpoint as necessary, to answer the questions effectively, maintain standard performances and improve quality service for best customer and agent satisfaction
คุณสมบัติ :
At least 3 years of relevant experience in Telemarketing (or managing a telemarketing team)
Proficiency in using CRM (e.g. Salesforce), computer system and Microsoft Office specifically Excel
Excellent analytical skills and data analysis skills
Experience with operations, process and procedure development
Strong process optimization and workflow management skills
รายละเอียดงาน Create and execute telemarketing strategies for the initiation of new acquisitions and the retention of donors, aiming to meet annual budgets and Key Performance Indicators (KPIs).
Offer comprehensive information on organizational campaigns and conduct regular training sessions, including impromptu sessions during periods of low call volume, to enhance the capabilities of telemarketing officers.
Collaborate closely with the telemarketing team to implement a hybrid model and facilitate cross-channel cooperation in referral and appointment-making programs to optimize sales generation.
Monitor employee performance, emphasizing adherence to work rules, policies, procedures, and behavioral competencies.
Collaborate closely with the Supporter Care Coordinator and Supporter Relationship Coordinator to oversee initiatives such as upgrade, reactivation, and other donor development calling programs, aiming to optimize the long-term value of Greenpeace Thailand"s supporters.
Partner with the Acquisition Coordinator to create leads for the TM acquisition program.
Participate in campaign team meetings to stay informed and updated on campaign details.
Cultivate and sustain connections with external partners to guarantee the availability of adequate and high-quality data for callers, facilitating their conversion into donors.
Manage, develop, and monitor Greenpeace"s associations with current suppliers, ensuring they deliver quality services and value for the organization"s resources.
Work in coordination with the Finance team to reconcile invoices.
Provide the Fundraising Manager (FRM) with regular reports, updates and relevant feedback to help the FRM in developing a more effective Telemarketing strategy.
หากมีความรู้หรือประสบการณ์ในด้านต่อไปนี้ จะรับพิจารณาเป็นพิเศษ
-มีความรู้เกี่ยวกับ MS Dynamics 365 business,Visual Studio Code,MS SQL Server
-มีความรู้ในการ analyze และ design business process
-ภาษา coding : มีความรู้เกี่ยวกับ AL Language ,X++
-มีประสบการณ์การใช้งาน POWER BI
ทำงาน จันทร์ - ศุกร์
เวลา 9:00 - 18:00
Contact Us
Tel : 095-208-3522 (คุณ ดีดี้)
Email : [email protected] ID Line : @jobcreation (มี@)
คุณสมบัติ :
1. เพศ ชาย / หญิง 2. อายุ 25 - 45 ปี 3. การศึกษา Bachelors degree in computer science, IT, or a related field 4. ความสามารถด้านคอมพิวเตอร์ Skill in Microsoft SQL Server and MySQL / Experience in Odoo ERP 5. ประสบการณ์ 3+ years of experience in Odoo and Python Solid foundation in Python programming language
รายละเอียดงาน Provide technical guidance and support to junior developers.
Stay updated with the latest Odoo developments and best practices.
Participate in code reviews and contribute to continuously improving development processes.
Design, develop, and implement Odoo applications/modules based on business requirements.
Customize and extend existing modules to meet specific needs.
Perform technical analysis, debugging, and troubleshooting of issues.
Integrate Odoo with third-party systems and applications.
คุณสมบัติ :
Qualification requirements for the position are: Bachelors Degree in Electrical or Computer Engineering. At least more than 10 years experience in computer maintenance. Demonstrated experience on VAX computer and RMS operating system would be highly advantage. Fluently written and spoken English. Candidates of Thai nationally are preferred.
รายละเอียดงาน The Assistant Totalisator Manager is required to administer an operation of computerized totalisator system including on-going preventive maintenance flawlessly, effectively, and smoothly. In addition, his duties include other administration pertaining to the Totalisator Department.
คุณสมบัติ :
Qualifications: 1. Bachelor s degree in Computer Science, Information Technology or any related fields 2. 3 years+ experience in programming and software development. 3. Experienced in development language e.g. Python, Dart, HTML, CSS, PHP, SQL. 4. Having knowledge in RestAPI, GraphQL, cloud functions, cloud app service, DevOp, Git
รายละเอียดงาน Duties and responsibilities
Gather Users Requirement, Design system and business process flows, flows charts.
Oversee & assign job tasks to programmers.
Guidance programmer, advice better logic, helping fix bug.
Quality Assurance software before implement.
Create documents of system and implement document to Infra & security team to install to users and training users.
คุณสมบัติ :
คุณสมบัติผู้สมัคร : - Bachelors or Master Degree in computer related field
- Working Experience at least 3 years
- Good English communication skill - Good analytical thinking and communication skill - High Level workflow and database programming concept - Interested in project management and consultancy domain
รายละเอียดงาน รายละเอียดงาน :
- Presale and analyze customer requirement
- Design high level software solution and provide technical consulting.
- Understand system infrastructure, solution model and workflow.
- Create software requirement specification document
- Understand software architecture and monitor the software development activities
- Involving internal QA testing before deliver to customer
- Develop training material and conduct user training and user acceptance testing
- Working for ongoing system maintenance, change request and enhancement
- Acquires incremental business through positioning of Professional Services capability
- Support scheduling, monitoring, evaluating and direction of projects
คุณสมบัติ :
Software engineer / Backend application Qualifications : - Male/Female/Thai nationality - Bachelor"s or Master Degree in Computer Science, Computer Engineering or related fields. - Has 1-3 years of experience for programming. - Basic knowledge and skill in JAVA platform, MS SQL, and my-SQL. - Basic knowledge of back end server application architecture and web services, experience in development on web service and microservice is a benefit. - Understand in database design, accessibility and security compliance, web services, version control systems and code versioning tools, such as SVN. - Analytical skill, system design and full loop development life cycle. - Basic understanding of scalable applications. - Eager to learn about new technologies. - Hard working, self-reliant, proactive and good attitude. - Good communication in English is a benefit.
รายละเอียดงาน - Analysis, design and develop applications
- Back end server software implementation
- System support such as investigate, analysis and problem solving.
คุณสมบัติ :
Bachelor"s Degree in Computer science or related fields. Willing to learn or has experience in software testing (new graduates are welcome) Skill in MS Office (Word, Excel etc.) Some basic knowledge of SQL Statement High responsibility Good communication and interpersonal skill. Good team player, but also able to work under own initiative Able to work on site Able to work in flexible hours
รายละเอียดงาน Understand the business requirements of application including the work flow of application
Design and develop test scenario
Create test case and test script
execute all levels of testing such as system test, integration test, regression test
Document results of testing and report any defects in a clear and comprehensive manner
Communicate and follow up any defects with the software developer
คุณสมบัติ :
- Male/Female/Thai nationality - Bachelor"s or Master Degree in Computer Science, Computer Engineering or related fields - New Graduated or has 1-5 years programming experience. - Experience in one or more programming language e.g. C, C++, C#, Vbscript, Javascript. - Experience in ATM/CDM/POS or banking solution will be advantage. - Eager to learn about new technologies. - Hard working, self-reliant, proactive and good attitude. - Good communication in English is plus.
รายละเอียดงาน - Analysis, design and develop applications using C, C#, VbScript for ATM/CDM technology
- Software implementation for ATM/CDM technology
- Engineering support such as investigate, analysis and solving problem.
