KEY ACCOUNT EXECUTIVE (SUPPORT CHINESE COMPANY)
Providing support for clients by learning about and satisfying their needs.
Following up with clients request(s) to ensure needs are being met.
Presenting and demonstrating the value of products and services to prospective customers.
Compiling and analyzing data to find trends in performance and quality indication
Building firm relationship with local and contracted customers and internal departments to create a better customer experience.
Handling complaints and negotiations.
Support managers and internal departments on daily activities.