คุณสมบัติ :
-Bachelors degree in related field -Experience as a Sommelier or Wine specialist at least 3 years -Ability to create tasteful food and wine pairings -Extensive knowledge of different wines and which regions produce each type -Proven ability to develop selling strategies targeted to enhance -Understanding of the winemaking process wine sale -Effective coaching skills -Good communication Thai and English skills
รายละเอียดงาน -Working in conjunction with Buying and Merchandising and operations to ensure effectively execution of distribution, special events, wine -by- glasses, other opportunities and wine education
-Working side-by-side with Wine department Manager and staff to help develop wine product knowledge and assist with wine presentations in both central food Hall and tops Market format.
-Conduct Staff training and education in all central food halls and selected tops markets.
-Identify opportunities, developing and implementing action plans to increase sales in central wine cellar/wine story.
-Have extensive knowledge of companys products and provide ongoing in-store training in all central food halls and selected tops Markets.
-Identify and resolve customer concerns
คุณสมบัติ :
1. Bachelors degree or higher in Computer Science, Computer Engineering, Management information System, Accounting Information System, or related fields. 2. Strong knowledge of Oracle E-Business Suite. Accounting / Financial background is preferred for finance ERP support / consultant. 3. Strong analytical approach to business process design with emphasis on cross-functional inter-dependencies. 4. Strong experience in developing Forms, Reports, Workflows, XML Publisher Reports, Oracle Application Framework, Interfaces, Conversions using Oracle APIs, SQL, PL/SQL 5. Knowledge of OS & Database: Unix (AIX Preferred), Linux, Oracle RDBMS, SQL Command, .Net C#. 6. Good understanding on Oracle Procedure, Function, View, Materialized view, Trigger 7. Good communication in Thai and English, verbal and written.
รายละเอียดงาน 1. Work with mangers and key users to fully understand the user requirements within the Oracle EBS R12 Modules (GL, AP, AR, CM, FA, OM, PO and INV).
2. Responsible for programs and reports development or the customization of the Oracle EBS R12.
3. Provides support and problem resolution to the business user on the Oracle EBS R12.
4. Configures applications and interprets functionality for users.
5. Being responsible for user training.
6. Work or coordinate with Vendor for issue resolution. or implementing new functions to support the business.
7. Maintain user access/responsibilities.
8. Document system changes through change management, process and procedures, configuration management and incident management.
9. Weekend and shift hours work required.
คุณสมบัติ :
Requirements Experience of 0-1 year in contact center/call center for English skill. Overall work experience of 1 4 years in contact center industry preferred Prior experience in financial services chat centers preferred Willing to work in shifts Good command of English communication for English skill (writing & speaking)
รายละเอียดงาน Responsibilities
Create exceptional customer experiences for everyday
Delight the customer by building emotional connect and trust
Help identify areas of improvement
Aim to achieve no complaint / negative feedback from customers
