คุณสมบัติ :
- Minimum 5 years experience in direct field. - Leadership Skills. - Flexibility, Adaptability. - Ability to work under pressure. - Good organization skills.
รายละเอียดงาน Restaurant Manager
Restaurant Manager in Role, Function and Responsibilities;
1) Must have knowledge of food & beverage products.
2) Ability to manage a restaurants and bars.
3) Ability to manage restaurant manager
4) Set standard of each branch.
5) Organize, Direct and Evaluate food and beverage service.
6) Must be able to prepare/check cost control.
>> Job Description: To effectively handle customers and agents enquiries efficiently Call Center Agents shall responsible for all Thai and English incoming and outgoing calls, Emails, and any other touchpoint as necessary, to answer the questions effectively, maintain standard performances and improve quality service for best customer and agent satisfaction
>> Qualifications: Male or Female, Age 22-35 years Bachelors Degree in any filed is preferable Customer oriented with good customer handling skill Able to demonstrate teamwork Friendly, Courteous with a clear tone of voice Good computer literacy Fluent in oral and written Thai and English Ability to effectively in high pressured environment
คุณสมบัติ :
- Bachelor"s Degree or higher in Human Resources - Management/Development, Public Administration, or a related field. - More than 5 years of experience in HRM/HRD and Administration from a Recruitment & Selection and training function from a Manufacturing, Operations. - Possess strategic thinking, collaborating & interpersonal skills, team leadership, and the ability to develop staff competencies with a hands-on and positive attitude. - Computer Literacy (MS Word, PowerPoint, and proficient in Excel) and familiar with Retail Business will be an advantage. - Able to work in Bangkok area (must have a car)
รายละเอียดงาน Responsibilities:
The overall management of HR functions under Thai Labour Laws, including Recruitment, Employment, Training, Employee Relationships, Compensation, Welfare & Benefits, and all administration jobs.
Overseeing workforce planning, utilization and related staffing and manpower reports.
Maintaining the recruitment process and ensuring employees profiles are effectively put in systems.
Being responsible for sourcing, screening, and recruiting candidates for job openings to meet business needs. Typical assignments may include keeping abreast of competitive market practices and conditions.
Managing vendor relations/partnerships, implementing global/regional talent acquisition policies and programs.
Planning, designing, and evaluating the employee compensation and benefits schemes and support practices.
Being responsible for developing procedures for, and supervising the preparation of documentation and disbursement of all payroll cheques/direct deposits, payroll taxes, and employee benefit payments.
Supporting all employee communication events and administrative functions in order to ensure a smooth HR operation and employee services.
คุณสมบัติ :
- Bachelor"s degree or higher. - At least 5 years experience of Call Center. - Have a good attitude, service mind and interpersonal skill. - Strong background in Telesales is preferred. - Good English skill. - Proficiency in computer skill. - Able to work under pressure and multitasking.
รายละเอียดงาน 1. Manage Contact Center to meet CC KPIs, Customer Requirement and company processes. Support and handle "Escalated Cases
2. Monitor and evaluate the performance to develop performance improvement and action plans. Consult agents to solve cases within SLAs
3. Ensure daily processes/ contact center operation to meet KPIs and SLAs
4. Ensure operation support provided to meet customer requirement.
5. Ensure all CC staffs are working effectively and following company service process
6. Ensure proper notification/ escalation of service activities are followed SLA
7. Handle the other jobs as assigned
คุณสมบัติ :
Qualifications Required: - Bachelor"s degree or higher - At least 5 years of experience in retail business and experience in store management -Leadership and communication skills -Have skills in planning and analysis - Able to communicate in English
Contact us K.Achanai Tel : 063-5479935
รายละเอียดงาน Job Summary & Purpose:
The Assistant Store manager is responsible for assisting the Store Manager in all responsible areas of Fresh Food (Meat, Seafood, Produce, Egg, Dairy etc) to ensure that target sales and profits, and total Club Member satisfaction are achieved.
Principal Accountabilities:
1. To help managing the assigned store to meet store target both financial aspects (espe-cially Fresh Food products) and operational standard aspects (Store Appearance, Product variety, etc.).
2. To learn how to create schedule shift hours that would best suit the store operation to ensure the sufficiency and productivity of staffs.
3. To ensure that all associates provide exceptional service, respect, courtesy and friendli-ness to all Tops customers to enhance good shopping experience.
4. To help setting staff meeting schedule on a regular basis for reviewing the working tar-get and ensuring that current and possible situations are being addressed.
5. Visits the departments of responsibility multiple times daily to evaluate conditions, and establish priorities and action plans.
6. To help planning, organizing and directing assigned store activities to incresase sales and profits.
7. To help controlling inventory throughout assigned store to maximize in stock conditions while minimizing back stock.
8. To communicate company message to the team correctly and efficiently, and provide their feedback to Clubs management.
9. To coordinate with all Club support team to make overall projects and assignments from Management achieve the target.
10. To ensure that proper safety procedures are being used.
11. To be self-updated with new Club and CFR working process and procedures.
คุณสมบัติ :
Qualifications Required: Bachelor"s degree or higher -At least 5 years of experience in retail business and experience in store management -Leadership and communication skills -Have skills in planning and analysis -Able to communicate in English
รายละเอียดงาน Job Summary & Purpose:
The Assistant Store manager is responsible for assisting the Store Manager in responsible for managing and organizing Front End and support function to ensure that the financial accuracy and total customer satisfaction are achieved.
Principal Accountabilities:
1. To help managing the assigned store to meet store target both financial aspects and operational standard aspects (Appearance of cashier counter, Pharmacy and service standard of cashiers).
2. Ensure the policy and guideline for Member service as well as train Member service team to meet the service standard
3. To learn how to create schedule shift hours that would best suit the store operation to ensure the sufficiency and productivity of staffs.
4. To ensure that all associates provide exceptional service, respect, courtesy and friendli-ness to all Club Members to enhance good shopping experience.
5. To help setting staff meeting schedule on a regular basis for reviewing the working tar-get and ensuring that current and possible situations are being addressed.
6. Visits the departments of responsibility multiple times daily to evaluate conditions, and establish priorities and action plans.
7. To help planning, organizing and directing assigned store activities to incresase sales and profits.
8. To help controlling inventory throughout assigned store to maximize in stock conditions while minimizing back stock.
9. To communicate company message to the team correctly and efficiently, and provide their feedback to Clubs management.
10. To coordinate with all Club support team to make overall projects and assignments from Management achieve the target.
11. To ensure that proper safety procedures are being used.
12. To be self-updated with new Club and CFR working process and procedures.