รายละเอียดงาน Fully oversee and be responsible for the day-to-day managerial and financial operation of the property; including leading all managerial, administrative and technical personnel
To ensure optimum satisfaction of all occupiers of the common area and facilities of the property
To set, implement and monitor operation standards for all aspects of the propertys management in cooperation with the client to ensure the efficient running of the property
To monitor and evaluate the performance of all management personnel, contractors and sub-contractors regularly meet with service contractors to ensure performance standards are met
To prepare and operate on yearly budgets; monitor and control expenses within agreed budgets
To prepare and propose improvement plans for all aspects of the property and its facilities, including but not limited to cost effective operations, energy savings, access control, safety and security
To coordinate with, lead and guide the engineering personnel to take measures in case repairs or improvements to the property may affect its occupiers
To set, prepare and conduct annual fire drills, property evacuation procedures and related safety trainings
To prepare and conduct regular formal meetings with the clients and/or occupiers of the property
To ensure smooth financial operation of the property including following up on the outstanding payments
To source, scan, compare and negotiate with external suppliers or service providers for any dealings related with the property, including contracts and procurements
To communicate, coordinate and deal with all relevant government institutions.
คุณสมบัติ :
At least 3 years of relevant experience in Telemarketing (or managing a telemarketing team)
Proficiency in using CRM (e.g. Salesforce), computer system and Microsoft Office specifically Excel
Excellent analytical skills and data analysis skills
Experience with operations, process and procedure development
Strong process optimization and workflow management skills
รายละเอียดงาน Create and execute telemarketing strategies for the initiation of new acquisitions and the retention of donors, aiming to meet annual budgets and Key Performance Indicators (KPIs).
Offer comprehensive information on organizational campaigns and conduct regular training sessions, including impromptu sessions during periods of low call volume, to enhance the capabilities of telemarketing officers.
Collaborate closely with the telemarketing team to implement a hybrid model and facilitate cross-channel cooperation in referral and appointment-making programs to optimize sales generation.
Monitor employee performance, emphasizing adherence to work rules, policies, procedures, and behavioral competencies.
Collaborate closely with the Supporter Care Coordinator and Supporter Relationship Coordinator to oversee initiatives such as upgrade, reactivation, and other donor development calling programs, aiming to optimize the long-term value of Greenpeace Thailand"s supporters.
Partner with the Acquisition Coordinator to create leads for the TM acquisition program.
Participate in campaign team meetings to stay informed and updated on campaign details.
Cultivate and sustain connections with external partners to guarantee the availability of adequate and high-quality data for callers, facilitating their conversion into donors.
Manage, develop, and monitor Greenpeace"s associations with current suppliers, ensuring they deliver quality services and value for the organization"s resources.
Work in coordination with the Finance team to reconcile invoices.
Provide the Fundraising Manager (FRM) with regular reports, updates and relevant feedback to help the FRM in developing a more effective Telemarketing strategy.
ดูตำแหน่งงานที่อยู่ใกล้คุณที่สุด