คุณสมบัติ :
- Bachelor"s degree or higher. - At least 5 years experience of Call Center. - Have a good attitude, service mind and interpersonal skill. - Strong background in Telesales is preferred. - Good English skill. - Proficiency in computer skill. - Able to work under pressure and multitasking.
รายละเอียดงาน 1. Manage Contact Center to meet CC KPIs, Customer Requirement and company processes. Support and handle "Escalated Cases
2. Monitor and evaluate the performance to develop performance improvement and action plans. Consult agents to solve cases within SLAs
3. Ensure daily processes/ contact center operation to meet KPIs and SLAs
4. Ensure operation support provided to meet customer requirement.
5. Ensure all CC staffs are working effectively and following company service process
6. Ensure proper notification/ escalation of service activities are followed SLA
7. Handle the other jobs as assigned
คุณสมบัติ :
1. Any gender, age not over 40 years 2. Bachelors degree in any field 3. At least 6 months of selling Fresh Food, Frozen Food, Ingredient, Beverage Industry 4. Experienced in contacting Chef, Owner, Purchasing of hotel and restuarant 5. Good command of English 6. Own car and driving license
สนใจติดต่อ: K. ชมพู่ Mobile: 096-2465638 Email: [email protected] Line ID: bll_cc
รายละเอียดงาน - Developing new business opportunities.
- Building relationships with key stakeholders in the food and beverage industry.
- Working as a team member to promote products and brands.
- Attending events, promotions, and tastings where necessary.
- Achieving sales targets following set targets and KPIs
- Develop and execute sales strategies, and deliver exceptional customer service.
