>> Job Description: To effectively handle customers and agents enquiries efficiently Call Center Agents shall responsible for all Thai and English incoming and outgoing calls, Emails, and any other touchpoint as necessary, to answer the questions effectively, maintain standard performances and improve quality service for best customer and agent satisfaction
>> Qualifications: Male or Female, Age 22-35 years Bachelors Degree in any filed is preferable Customer oriented with good customer handling skill Able to demonstrate teamwork Friendly, Courteous with a clear tone of voice Good computer literacy Fluent in oral and written Thai and English Ability to effectively in high pressured environment
- Bachelor"s degree in any related fields. - 3 years experience in Marketing Survey - Experience in revenue collection, reporting and documentation management. - Working well with cross functional with team project hands on experiences. - Able to handle multi tasks/ projects team supporting. - Good at Ms Office,Microsoft Excel (Advance), Excel Power Query, Power Pivot (Data model), PowerPoint - Good command of Analysis Skills - Can use Python, R (will be an advantage)
รายละเอียดงาน - Develop, plan and conduct customer/market survey for new site.
- Perform analysis based on survey to identify market opportunity and understand market potential
- Update and prepare presentation and site information
- Perform performance and customer analysis.
- Understand location and propose Location strategy.
- Update store map using google location.
คุณสมบัติ :
-Bachelor"s degree in any related fields. -3 years experience in Data Analysis. -Experience in revenue collection, reporting and documentation management. -Working well with cross functional with team project hands on experiences. -Abel to handle multi tasks/ projects team supporting. -Good at Ms Office,Microsoft Excel (Advance), Excel Power Query, Power Pivot (Data model), PowerPoint -Good command of Analysis Skills. -Can use Python, R (will be an advantage).
รายละเอียดงาน -Design and prepare data from various sources.
-Create and design dashboard and summary key insight.
-Create & update daily, weekly, monthly report
-Update and prepare presentation as well as interpret data into recommend actionable solution Perform performance and customer analysis.
-Follow up with other team to get all data input and support on requests.
คุณสมบัติ :
Thai male or female. Minimum 5 years of experience in retail/hypermarket business is a must. Minimum 3 years in branch management level. Demonstrate a high sense of urgency and always do whats right for customers. Entrepreneurial spirit, a vision for the excellent service store. Good command of English and computer literacy. Able to work in nationwide.
รายละเอียดงาน Achieve the sales target specified by the company and develop action plan when necessary.
Monitor P&L to reach the target specified by the company and initiate corrective action when necessary according to Big C Policy and procedure. All expenses must be adjusted according to sales.
Monitor Daily Inventory Levels to consistently achieve store target.
Monitor the price of merchandise in the market to be competitive at all time.
Monitor shrinkage and waste at all times and control variances with appropriate action plans.
Serve customer all the time to be sure this is the standard in store among all employees.
Strive to train and develop all employees to achieve excellence in all they do and increase efficiency and productivity in every function.
Achieve target sales and maintain shopping environment for our customers, store must provide special activity in store level with well organized.
Maintain outstanding cleanliness throughout the entire store at all times.
Maintain Stock room standard at all times.
Control division everyday according to target for specific by the company.
Maintain compliance in all company, audit and GMP checklist.
Follow up the standard of business conduct.
Manage a safety and work environment management to protect customers and employees.
คุณสมบัติ :
Thai male or female. Minimum 5 years of experience in retail/hypermarket business is a must. Minimum 3 years in branch management level. Demonstrate a high sense of urgency and always do whats right for customers. Entrepreneurial spirit, a vision for the excellent service store. Good command of English and computer literacy. Able to work in nationwide.
รายละเอียดงาน Achieve the sales target specified by the company and develop action plan when necessary.
Monitor P&L to reach the target specified by the company and initiate corrective action when necessary according to Big C Policy and procedure. All expenses must be adjusted according to sales.
Monitor Daily Inventory Levels to consistently achieve store target.
Monitor the price of merchandise in the market to be competitive at all time.
Monitor shrinkage and waste at all times and control variances with appropriate action plans.
Serve customer all the time to be sure this is the standard in store among all employees.
Strive to train and develop all employees to achieve excellence in all they do and increase efficiency and productivity in every function.
Achieve target sales and maintain shopping environment for our customers, store must provide special activity in store level with well organized.
Maintain outstanding cleanliness throughout the entire store at all times.
Maintain Stock room standard at all times.
Control division everyday according to target for specific by the company.
Maintain compliance in all company, audit and GMP checklist.
Follow up the standard of business conduct.
Manage a safety and work environment management to protect customers and employees.
คุณสมบัติ :
Thai male or female. Minimum 5 years of experience in retail/hypermarket business is a must. Minimum 3 years in branch management level. Demonstrate a high sense of urgency and always do whats right for customers. Entrepreneurial spirit, a vision for the excellent service store. Good command of English and computer literacy. Able to work in nationwide.
รายละเอียดงาน Achieve the sales target specified by the company and develop action plan when necessary.
Monitor P&L to reach the target specified by the company and initiate corrective action when necessary according to Big C Policy and procedure. All expenses must be adjusted according to sales.
Monitor Daily Inventory Levels to consistently achieve store target.
Monitor the price of merchandise in the market to be competitive at all time.
Monitor shrinkage and waste at all times and control variances with appropriate action plans.
Serve customer all the time to be sure this is the standard in store among all employees.
Strive to train and develop all employees to achieve excellence in all they do and increase efficiency and productivity in every function.
Achieve target sales and maintain shopping environment for our customers, store must provide special activity in store level with well organized.
Maintain outstanding cleanliness throughout the entire store at all times.
Maintain Stock room standard at all times.
Control division everyday according to target for specific by the company.
Maintain compliance in all company, audit and GMP checklist.
Follow up the standard of business conduct.
Manage a safety and work environment management to protect customers and employees.
คุณสมบัติ :
Thai male or female. Minimum 5 years of experience in retail/hypermarket business is a must. Minimum 3 years in branch management level. Demonstrate a high sense of urgency and always do whats right for customers. Entrepreneurial spirit, a vision for the excellent service store. Good command of English and computer literacy. Able to work in nationwide.
รายละเอียดงาน Achieve the sales target specified by the company and develop action plan when necessary.
Monitor P&L to reach the target specified by the company and initiate corrective action when necessary according to Big C Policy and procedure. All expenses must be adjusted according to sales.
Monitor Daily Inventory Levels to consistently achieve store target.
Monitor the price of merchandise in the market to be competitive at all time.
Monitor shrinkage and waste at all times and control variances with appropriate action plans.
Serve customer all the time to be sure this is the standard in store among all employees.
Strive to train and develop all employees to achieve excellence in all they do and increase efficiency and productivity in every function.
Achieve target sales and maintain shopping environment for our customers, store must provide special activity in store level with well organized.
Maintain outstanding cleanliness throughout the entire store at all times.
Maintain Stock room standard at all times.
Control division everyday according to target for specific by the company.
Maintain compliance in all company, audit and GMP checklist.
Follow up the standard of business conduct.
Manage a safety and work environment management to protect customers and employees.
คุณสมบัติ :
Thai male or female. Minimum 5 years of experience in retail/hypermarket business is a must. Minimum 3 years in branch management level. Demonstrate a high sense of urgency and always do whats right for customers. Entrepreneurial spirit, a vision for the excellent service store. Good command of English and computer literacy. Able to work in nationwide.
รายละเอียดงาน Achieve the sales target specified by the company and develop action plan when necessary.
Monitor P&L to reach the target specified by the company and initiate corrective action when necessary according to Big C Policy and procedure. All expenses must be adjusted according to sales.
Monitor Daily Inventory Levels to consistently achieve store target.
Monitor the price of merchandise in the market to be competitive at all time.
Monitor shrinkage and waste at all times and control variances with appropriate action plans.
Serve customer all the time to be sure this is the standard in store among all employees.
Strive to train and develop all employees to achieve excellence in all they do and increase efficiency and productivity in every function.
Achieve target sales and maintain shopping environment for our customers, store must provide special activity in store level with well organized.
Maintain outstanding cleanliness throughout the entire store at all times.
Maintain Stock room standard at all times.
Control division everyday according to target for specific by the company.
Maintain compliance in all company, audit and GMP checklist.
Follow up the standard of business conduct.
Manage a safety and work environment management to protect customers and employees.
คุณสมบัติ :
Thai male or female. Minimum 5 years of experience in retail/hypermarket business is a must. Minimum 3 years in branch management level. Demonstrate a high sense of urgency and always do whats right for customers. Entrepreneurial spirit, a vision for the excellent service store. Good command of English and computer literacy. Able to work in nationwide.
รายละเอียดงาน Achieve the sales target specified by the company and develop action plan when necessary.
Monitor P&L to reach the target specified by the company and initiate corrective action when necessary according to Big C Policy and procedure. All expenses must be adjusted according to sales.
Monitor Daily Inventory Levels to consistently achieve store target.
Monitor the price of merchandise in the market to be competitive at all time.
Monitor shrinkage and waste at all times and control variances with appropriate action plans.
Serve customer all the time to be sure this is the standard in store among all employees.
Strive to train and develop all employees to achieve excellence in all they do and increase efficiency and productivity in every function.
Achieve target sales and maintain shopping environment for our customers, store must provide special activity in store level with well organized.
Maintain outstanding cleanliness throughout the entire store at all times.
Maintain Stock room standard at all times.
Control division everyday according to target for specific by the company.
Maintain compliance in all company, audit and GMP checklist.
Follow up the standard of business conduct.
Manage a safety and work environment management to protect customers and employees.
คุณสมบัติ :
POSITION QUALIFICATIONS - Bachelors degree or higher in Business Administration, Marketing, or related fields. - 3+ years of experience in the function of trade marketing, channel development, and key account management. Experience in retail business or GT (General Trade) channel is a plus. - Data-driven and have strong experience in planning sales and promotions - Understanding of Category/Channel/Shopper trends, Retail Experience - Able to communicate in English both written and speaking - Results driven and solution oriented - Energized by a dynamic, fast-paced work environment - Experience in managing / prioritizing multiple projects daily - High-level of business acumen. - Has entrepreneur experience or spirit
รายละเอียดงาน ESSENTIAL FUNCTIONS
Develop trade marketing and promotion plan for assigned format aligning with corporate trade plan and format strategy
Constantly monitor key format performance (sales, GP, customer, and transaction) and prepare promotion/campaign evaluation
Analyze market, customer and sales data to understand the shopper behavior/sales trends for assigned format, then, turn into shopper insights and format opportunities.
Work with corporate trade plan, corporate commercial, and format team to define detailed technical and non-technical specifications for the execution enhancement to support the topline growth.
Advise and coordinate with corporate trade plan, buyer, trade merchandise to ensure the alignment of plan and effectiveness of promotion.
คุณสมบัติ :
- Bachelor"s degree in computer science, computer engineer, or a relevant field. - 3+ years with Golang with basic experience on Java, NodeJS, Spring Boot or similar technologies.
สนใจติดต่อ: คุณชมพู่ Mobile: 096-2465638 Email: [email protected] Line ID: bll_cc
รายละเอียดงาน - Design, develop, and maintain Mobile Application and services that meet business and technical requirements.
- Work with cross-functional teams and with Product Owner to find best practices.
- Participating in code reviews, testing to maintain the products for clients.
- Troubleshoot and debug to ensure the performance of the system.
- Skills: Java, NodeJS, Spring Boot, PHP, Ruby, Python
และในปัจจุบันได้ขยายธุรกิจ New Business Automobile เพิ่มเติม จึงขอเชิญทุกท่านร่วมประสบการณ์ที่แปลกใหม่กับเรา ร่วมคว้าโอกาสดีๆ และร่วมพัฒนา เติบโตไปด้วยกันกับเรา "ครอบครัวคอมเซเว่น"
คุณสมบัติ :
-Bachelors degree in related field -Experience as a Sommelier or Wine specialist at least 3 years -Ability to create tasteful food and wine pairings -Extensive knowledge of different wines and which regions produce each type -Proven ability to develop selling strategies targeted to enhance -Understanding of the winemaking process wine sale -Effective coaching skills -Good communication Thai and English skills
รายละเอียดงาน -Working in conjunction with Buying and Merchandising and operations to ensure effectively execution of distribution, special events, wine -by- glasses, other opportunities and wine education
-Working side-by-side with Wine department Manager and staff to help develop wine product knowledge and assist with wine presentations in both central food Hall and tops Market format.
-Conduct Staff training and education in all central food halls and selected tops markets.
-Identify opportunities, developing and implementing action plans to increase sales in central wine cellar/wine story.
-Have extensive knowledge of companys products and provide ongoing in-store training in all central food halls and selected tops Markets.
-Identify and resolve customer concerns
คุณสมบัติ :
-Thai nationality only, Bachelor Degree or higher in any related fields -7 to 10 years in direct experiences in buying, merchandising, sourcing, purchasing, category management from retail business, department store, supermarket chain firm -Experienced FMCG -Strong negotiation skills with proactive, initiative, and work well under high pressure -Multi-tasked person with result-oriented -Good command of Thai and English and computer literary, preferable in Excel
รายละเอียดงาน -Pure buying & sourcing from Retail business.
-5 to 10 yrs of direct exp in Buyer or Merchandiser.
-Strong negotiation/sourcing/result-oriented skills.
-This person will directly report to Head of Merchandising. Responsible for all activities of buyer with full functions: Planning & selecting a range of products, Meeting suppliers and negotiating terms of contract, Deliver the profitability and incomes, Stock inventory management, Reporting and presentation, and etc.
คุณสมบัติ :
- Bachelor"s Degree or higher in Human Resources - Management/Development, Public Administration, or a related field. - More than 5 years of experience in HRM/HRD and Administration from a Recruitment & Selection and training function from a Manufacturing, Operations. - Possess strategic thinking, collaborating & interpersonal skills, team leadership, and the ability to develop staff competencies with a hands-on and positive attitude. - Computer Literacy (MS Word, PowerPoint, and proficient in Excel) and familiar with Retail Business will be an advantage. - Able to work in Bangkok area (must have a car)
รายละเอียดงาน Responsibilities:
The overall management of HR functions under Thai Labour Laws, including Recruitment, Employment, Training, Employee Relationships, Compensation, Welfare & Benefits, and all administration jobs.
Overseeing workforce planning, utilization and related staffing and manpower reports.
Maintaining the recruitment process and ensuring employees profiles are effectively put in systems.
Being responsible for sourcing, screening, and recruiting candidates for job openings to meet business needs. Typical assignments may include keeping abreast of competitive market practices and conditions.
Managing vendor relations/partnerships, implementing global/regional talent acquisition policies and programs.
Planning, designing, and evaluating the employee compensation and benefits schemes and support practices.
Being responsible for developing procedures for, and supervising the preparation of documentation and disbursement of all payroll cheques/direct deposits, payroll taxes, and employee benefit payments.
Supporting all employee communication events and administrative functions in order to ensure a smooth HR operation and employee services.
คุณสมบัติ :
- Bachelor"s degree or higher. - At least 5 years experience of Call Center. - Have a good attitude, service mind and interpersonal skill. - Strong background in Telesales is preferred. - Good English skill. - Proficiency in computer skill. - Able to work under pressure and multitasking.
รายละเอียดงาน 1. Manage Contact Center to meet CC KPIs, Customer Requirement and company processes. Support and handle "Escalated Cases
2. Monitor and evaluate the performance to develop performance improvement and action plans. Consult agents to solve cases within SLAs
3. Ensure daily processes/ contact center operation to meet KPIs and SLAs
4. Ensure operation support provided to meet customer requirement.
5. Ensure all CC staffs are working effectively and following company service process
6. Ensure proper notification/ escalation of service activities are followed SLA
7. Handle the other jobs as assigned
