คุณสมบัติ :
1. Any gender, age not over 35 years 2. Bachelor degree in any field (Fresh gradutes are welcome) 3. Experience in Customer Service, Call center, Coordinator would be advantage 4. Good command of English (both spoken and written) 5. Able to work in shift (5 days work)
รายละเอียดงาน 1.Respond to Incoming calls /e-mail within service level
2.Case handling according to assistance process
3.Coordination and prioritizing of daily tasks
4.Take responsibility for team performance
5.Secure clients feels in safe hand
6.Knowledge sharing
7.Quality assurance
8.Available for all inquiries (phones, e-mails etc.)
9.Feedback to colleagues
คุณสมบัติ :
- Bachelor"s degree in Electrical / Electronic Engineer. - Aged between 35-45 years old. - 5 Years experience in repairing Medical Equipment. - Excellence English Communication. - Strong leadership skill, experience of service engineer as manager level. - Able to travel up-country.
รายละเอียดงาน - Supervise and control workload of service engineers and technicians.
- Schedules service work according to priority and maintains an orderly flow of work.
- Advises customers of necessary repair service including estimates cost.
- In-house training for service engineers and technicians.
- Develop and maintain service materials and current product knowledge.
- Prepare a variety of status reports.
