คุณสมบัติ :
Male or Female , age not over 35 years old Bachelors Degree in Business Administration , Communication Art or related fields At least 3 - 5 year experiences in Account Executive , Event marketing Management , Client Service or other relevant industries preferable Excellent command in both written , spoken English and communication skills Proficiency in Microsoft Office Cheerful , self initiative , good team play and able to work under pressure in a fast-paced environment High energy with a proven track record over achieving quota and revenue goals
Interested candidates are invited to send your full resume to the address below:
Human Resources Department e-mail : [email protected] 119 BIS Building, 4th Floor , Room No. 4A1 2 Mahesak Road , Suriyawong Sub District , Bangrak District , Bangkok 10500 Tel : 02 635 6327 8 / Mobile : 084 592 5555 Website : www.paripat-organizer.com
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
