We are looking for an enthusiastic salesperson who would like to challenge the difficulty task. You have to cooperate and coordinate with all related parities starting from customers, internal technical team and also 3rd party to propose and implement the solutions.
Responsibilities (market segment)
Develop deep understanding of target segment you are responsible for Meet customer requirements with solution sale of customized services and off the shelf services Coordinate with both internal and external parities to run the project sales management. Deal with key-accounts both local and international corporate customers to maintain relationship and seek new opportunities to sell both horizontally and vertically. Control the debt Management, manage invoice and collection process Minimum Qualifications
Bachelor Degree in Business Administration, IT or related filed. Good command of spoken, reading, listening and written English 1-3 years experience Preferred Qualifications
Experience in sales or related field, experience in IT/ Online/ Internet/ eBusiness Excellent leadership, communication and teamwork skills. Energetic, enthusiastic and positive attitude Area
We are the top rank Internet data center in Thailand providing several services related to IT infrastructure e.g. collocation, Cloud services, Video Conferencing as a Service etc. Our clients are medium to large enterprises that require superior IT services.
คุณสมบัติ :
-Male or Female, Age 22-35 years -Bachelors Degree in any filed is preferable -Customer oriented with good customer handling skill -Able to demonstrate teamwork -Friendly, Courteous with a clear tone of voice -Good computer literacy -Fluent in oral and written Thai and English -Ability to effectively in high pressured environment
รายละเอียดงาน To effectively handle customers and agents enquiries efficiently Call Center Agents shall responsible for all Thai and English incoming and outgoing calls, Emails, and any other touchpoint as necessary, to answer the questions effectively, maintain standard performances and improve quality service for best customer and agent satisfaction
คุณสมบัติ :
Qualifications Bachelor"s degree in Finance or Accounting (mandatory) 1-3 years experience in Finance or Accounting (์New graduated are welcome) Good in MS Excel Standard Accounting System
รายละเอียดงาน Responsibilitires
Support store operations relate with daily transaction abbout cash float, credit card, wallet, delivery, coupon and etc.
Support online channel for payment and settlement process
Contact and coordinate with bank, vendor relate with payment transaction
Post accounting journal
Prepare report and reconciliation (daily, monthly and ad-hoc)
คุณสมบัติ :
At least 3 years of relevant experience in Telemarketing (or managing a telemarketing team)
Proficiency in using CRM (e.g. Salesforce), computer system and Microsoft Office specifically Excel
Excellent analytical skills and data analysis skills
Experience with operations, process and procedure development
Strong process optimization and workflow management skills
รายละเอียดงาน Create and execute telemarketing strategies for the initiation of new acquisitions and the retention of donors, aiming to meet annual budgets and Key Performance Indicators (KPIs).
Offer comprehensive information on organizational campaigns and conduct regular training sessions, including impromptu sessions during periods of low call volume, to enhance the capabilities of telemarketing officers.
Collaborate closely with the telemarketing team to implement a hybrid model and facilitate cross-channel cooperation in referral and appointment-making programs to optimize sales generation.
Monitor employee performance, emphasizing adherence to work rules, policies, procedures, and behavioral competencies.
Collaborate closely with the Supporter Care Coordinator and Supporter Relationship Coordinator to oversee initiatives such as upgrade, reactivation, and other donor development calling programs, aiming to optimize the long-term value of Greenpeace Thailand"s supporters.
Partner with the Acquisition Coordinator to create leads for the TM acquisition program.
Participate in campaign team meetings to stay informed and updated on campaign details.
Cultivate and sustain connections with external partners to guarantee the availability of adequate and high-quality data for callers, facilitating their conversion into donors.
Manage, develop, and monitor Greenpeace"s associations with current suppliers, ensuring they deliver quality services and value for the organization"s resources.
Work in coordination with the Finance team to reconcile invoices.
Provide the Fundraising Manager (FRM) with regular reports, updates and relevant feedback to help the FRM in developing a more effective Telemarketing strategy.
