>> Job Description: To effectively handle customers and agents enquiries efficiently Call Center Agents shall responsible for all Thai and English incoming and outgoing calls, Emails, and any other touchpoint as necessary, to answer the questions effectively, maintain standard performances and improve quality service for best customer and agent satisfaction
>> Qualifications: Male or Female, Age 22-35 years Bachelors Degree in any filed is preferable Customer oriented with good customer handling skill Able to demonstrate teamwork Friendly, Courteous with a clear tone of voice Good computer literacy Fluent in oral and written Thai and English Ability to effectively in high pressured environment
คุณสมบัติ :
- Bachelor"s Degree or higher in Human Resources - Management/Development, Public Administration, or a related field. - More than 5 years of experience in HRM/HRD and Administration from a Recruitment & Selection and training function from a Manufacturing, Operations. - Possess strategic thinking, collaborating & interpersonal skills, team leadership, and the ability to develop staff competencies with a hands-on and positive attitude. - Computer Literacy (MS Word, PowerPoint, and proficient in Excel) and familiar with Retail Business will be an advantage. - Able to work in Bangkok area (must have a car)
รายละเอียดงาน Responsibilities:
The overall management of HR functions under Thai Labour Laws, including Recruitment, Employment, Training, Employee Relationships, Compensation, Welfare & Benefits, and all administration jobs.
Overseeing workforce planning, utilization and related staffing and manpower reports.
Maintaining the recruitment process and ensuring employees profiles are effectively put in systems.
Being responsible for sourcing, screening, and recruiting candidates for job openings to meet business needs. Typical assignments may include keeping abreast of competitive market practices and conditions.
Managing vendor relations/partnerships, implementing global/regional talent acquisition policies and programs.
Planning, designing, and evaluating the employee compensation and benefits schemes and support practices.
Being responsible for developing procedures for, and supervising the preparation of documentation and disbursement of all payroll cheques/direct deposits, payroll taxes, and employee benefit payments.
Supporting all employee communication events and administrative functions in order to ensure a smooth HR operation and employee services.
คุณสมบัติ :
- Bachelor"s degree or higher. - At least 5 years experience of Call Center. - Have a good attitude, service mind and interpersonal skill. - Strong background in Telesales is preferred. - Good English skill. - Proficiency in computer skill. - Able to work under pressure and multitasking.
รายละเอียดงาน 1. Manage Contact Center to meet CC KPIs, Customer Requirement and company processes. Support and handle "Escalated Cases
2. Monitor and evaluate the performance to develop performance improvement and action plans. Consult agents to solve cases within SLAs
3. Ensure daily processes/ contact center operation to meet KPIs and SLAs
4. Ensure operation support provided to meet customer requirement.
5. Ensure all CC staffs are working effectively and following company service process
6. Ensure proper notification/ escalation of service activities are followed SLA
7. Handle the other jobs as assigned
คุณสมบัติ :
1. Any gender, age not over 40 years 2. Bachelors degree in any field 3. At least 6 months of selling Fresh Food, Frozen Food, Ingredient, Beverage Industry 4. Experienced in contacting Chef, Owner, Purchasing of hotel and restuarant 5. Good command of English 6. Own car and driving license
สนใจติดต่อ: K. ชมพู่ Mobile: 096-2465638 Email: [email protected] Line ID: bll_cc
รายละเอียดงาน - Developing new business opportunities.
- Building relationships with key stakeholders in the food and beverage industry.
- Working as a team member to promote products and brands.
- Attending events, promotions, and tastings where necessary.
- Achieving sales targets following set targets and KPIs
- Develop and execute sales strategies, and deliver exceptional customer service.
คุณสมบัติ :
Qualifications Required: -Proven experience in wine industry, preferably with hand-on wine sales in either Retail or HORECA -Excellent communication -Result oriented -Excellent teamwork and communication skills -Energetic, positive attitude and quick to learn -Willingness to push daily to achieve results -Fluent Thai, Intermediate English
รายละเอียดงาน The Wine Specialist should be an integral and contributing factor for the delivery of service excellence in Central Wine Cellars. He/She should strive to drive the financial performance as well as support the Wine Department Manager in the day-to-day operations. The Senior Wine Staff will be able to receive and stock up SKUs and ensure correct display of items at all times as well as being able to order and track items from FDC/DC/DSD. The Senior Wine Specialist will also communicate with Head Office and customers in the absence of the Wine Department Manager.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Employee benefits : - Healthcare benefit - Social security - Free meals - Paid Time Off (PTO) : sick leave and paid vacation days after one year - Employee and family Discounts - Uniforms - Adjust salary after probation period
คุณสมบัติ :
- Bachelor"s degree in business, communications, or any related fields. - 3+ years direct experience with leading enterprise, start-up, media agency, ad-tech or consulting companies. - Moderate Excel and MS-Office skills. - Experienced in planning and organizing events. - Ability to deal with a dynamic team and manage multiple projects while maintaining strict attention to details. - Leadership and project management skills. - Having a great service-minded attitude and is result driven.
รายละเอียดงาน Responsibilities
- Assists general marketing operations and administrations.
- Assists Team Leads to recruit people for a fast growing team Performs sales material pitching
- Plans, initiates, and supervises events according to requirements (budgets, targets, deadlines) to meet business objectives.
- Oversees and plans event-related content writing.
- Monitors the agenda effectively, ensuring that the event goes smoothly.
- Manages end to end events of all aspects, including, but not limited to, catering, venues, vendor and supplier management, and event branding.
- Maintains relationships with key stakeholders, including speakers, partners, sponsors, and event attendees.
- Collaborates with any involved internal teams to implement projects.
- Assures the preciseness of workflows, budgets, timeline to advance viability and to solve anyunforeseen problems.
- Evaluates the success of events by reports.
- Strategizes and executes marketing campaigns.
- Issue the TAX Invoice and Quotation
- Preparing formal letters, documents or reports as assigned.
- Checking internal daily documents such as tax invoice
- Performing other special job as assigned.
คุณสมบัติ :
Male / Female age between 30 - 35 years old Bachelor Degree or Higher in Business Administration or Marketing Experience 3 - 5 years in marketing (FMCG is preferable) Good command in English & Chinese Computer literacy Strong leadership, decision making, analytical skill is a must Understanding and be able to analyze data, market situation
รายละเอียดงาน Responsible for planning, organizing and taking care of all export functions. Including finding new customers and
new business opportunities, Product development both existing and new product, Outstanding report to a
customer, Export document and shipping documents arranging and preparing, Sale supporting includes purchase
order and shipping schedule information arragement and Making
Sale report and business plan.
