คุณสมบัติ :
1. Bachelors degree or higher in Computer Science, Computer Engineering, Management information System, Accounting Information System, or related fields. 2. Strong knowledge of Oracle E-Business Suite. Accounting / Financial background is preferred for finance ERP support / consultant. 3. Strong analytical approach to business process design with emphasis on cross-functional inter-dependencies. 4. Strong experience in developing Forms, Reports, Workflows, XML Publisher Reports, Oracle Application Framework, Interfaces, Conversions using Oracle APIs, SQL, PL/SQL 5. Knowledge of OS & Database: Unix (AIX Preferred), Linux, Oracle RDBMS, SQL Command, .Net C#. 6. Good understanding on Oracle Procedure, Function, View, Materialized view, Trigger 7. Good communication in Thai and English, verbal and written.
รายละเอียดงาน 1. Work with mangers and key users to fully understand the user requirements within the Oracle EBS R12 Modules (GL, AP, AR, CM, FA, OM, PO and INV).
2. Responsible for programs and reports development or the customization of the Oracle EBS R12.
3. Provides support and problem resolution to the business user on the Oracle EBS R12.
4. Configures applications and interprets functionality for users.
5. Being responsible for user training.
6. Work or coordinate with Vendor for issue resolution. or implementing new functions to support the business.
7. Maintain user access/responsibilities.
8. Document system changes through change management, process and procedures, configuration management and incident management.
9. Weekend and shift hours work required.
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
คุณสมบัติ :
1. Required Diploma - Bachelors degree 2. Verbal and written communication skills 3. Listening skills 4. Problem Analyst and Problem Solving skills 5. Able to use Microsoft Office 6. Has service mind and positive attitude
รายละเอียดงาน 1. Oversees and directs the day-to-day activities of call center agents both part of quality and quantity.
2.Monitoring random calls to improve quality, minimize errors and track call center temporary agent performance.
3.Suparvises and provides solution to call center temporary agent in resolving customer feedback & complaint within SLA.
4. Handle inbound/outbound call (if any) during peak hour for card and banking calls except unauthonzed financial.
5. Transaction such as Interest / Card Membership Fee waiver etc.
6. Strong team working ability in shift assignment to meet department targets both of % Service Level and % Call abandonment.
7. Strictly comply workflow / procedure and bank policy to prevent and/or mitigate operational risk opportunities in daily work.
คุณสมบัติ :
Requirements Experience of 0-1 year in contact center/call center for English skill. Overall work experience of 1 4 years in contact center industry preferred Prior experience in financial services chat centers preferred Willing to work in shifts Good command of English communication for English skill (writing & speaking)
รายละเอียดงาน Responsibilities
Create exceptional customer experiences for everyday
Delight the customer by building emotional connect and trust
Help identify areas of improvement
Aim to achieve no complaint / negative feedback from customers
รายละเอียดงาน -เป็นผู้ดูแลและซัพพอร์ทระบบการทำงาน E-Payment system ของบิ๊กซีในภาพรวมสาขาที่เกี่ยวข้องกับการให้บริการด้านการเงินของบิ๊กซี บริการเสริมจ่ายบิล-เติมเงิน-บริการสื่อในสโตร์ของบิ๊กซีให้ดำเนินไปอย่างมีประสิทธิภาพ
-เป็นผู้ดูแลและซัพพอร์ทการขึ้นระบบของ E-Payment Operation ในส่วนธุรกิจเสริมใหม่ๆ ของบิ๊กซี
-คอยดูแลระบบ bill payment, top up service ฯลฯ ให้เป็นไปอย่างเรียบร้อย, ดึงยอดขายจากระบบ
-ซัพพอร์ทงานโปรเจ็กต์ต่างๆ UAT
คุณสมบัติ :
Numerical analysis skills. Good oral and written communication skills. Self-motivation. Team working. Commercial awareness. Problem-solving skills. Initiative.
รายละเอียดงาน Manage overall Accounting and Finance full functions.
Manage Cash flow, cash-in/cash-out projection, analyze and control financial planning.
Deal with financial institutions for acquiring loans and credit lines and maintain good business relationship.
Financial planning align with the business plan.
Tracking of foreign exchange rate movements, booking exchange rate both revenue and pay.
Monitoring and coordinating with debtor, creditor, and financial institution.
Presenting the report to management team.
Analyst financial statements and highlight any abnormal transactions and expenses.
Develop subordinates within the department to be able to work effectively and efficiently.
Coordinate with financial institutions; customers, suppliers, auditors, Revenue Office
หมายเหตุ: ตำแหน่งงานนี้จำเป็นต้องตรวจสอบประวัติอาชญากรรมของบุคคลก่อนพิจารณารับเข้าทำงาน เพื่อความปลอดภัยและรักษามาตรฐานขององค์กร Remark: This position requires a criminal record information check prior consideration for employment to ensure safety and maintain standards of the organization.
